Trust Center
Protecting your data is our priority – here you will find all documents and information about our processes and partners.
- ISO-certified data center
- DPA included
We place the highest value on responsible handling of sensitive data.
doccape was built to make working with secure data simpler – while treating data protection in innovative projects not as a blocker, but as a benchmark.
That's why we rely on modern technologies and carefully selected partners ourselves.
— The doccape team
Our commitment to secure data
Data in Germany
All servers run at Hetzner in Nuremberg and Falkenstein. ISO 27001-certified data centers. No US cloud for document processing.
Short retention
Uploaded documents are deleted after 24 hours by default. Extend in project settings. No use of your data for AI training.
No training on your data
Customer documents are not used for training or developing AI models.
Access & isolation
We use industry-standard, modern security mechanisms and limit system access as strictly as possible. We ensure strict tenant isolation and offer dedicated databases for the highest level of security.
Key documents at a glance
Legally binding texts and technical evidence for your compliance review.
Security & privacy FAQ
Exclusively in Germany at Hetzner Online GmbH. Customer documents are not processed in US clouds.
We require confidentiality from all staff with system access and review security measures when material changes occur. Production servers run in ISO 27001-certified data centers in Germany.
Privacy contacts
For security and privacy questions, contact us at:
Postal address
scitlab UG (haftungsbeschränkt) Beethovenstraße 69 73207 Plochingen, Germany
Data protection contact: Management of scitlab UG